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June 18, 2005
The Benefits of Defining and Documenting Your Management Processes
All construction professionals want to do a great job. Their goals are to make more money, garner a promotion, earn respect of their peers, be the “go-to” person, and generally enjoy a better work environment. It should follow that most construction contractors would be better off than they are now. So why does this not happen in all cases? Certainly, 95% of construction supervisors give the necessary effort working hard every week and contractors certainly want to be successful.
The answer: it is the process. Casual and assumed processes are in every construction company. That is, there is no clear and written set of procedures. It not obvious what is to be performed and what behaviors expected. Only though months of working with a company, does one understand all the major processes.
It would be micro-managing to commit to writing all processes. However, clearly the crucial ones have to be.
Some companies have no process documentation. No standard procedures manual. Subsequently, there are many processes left unstated and thus not communicated. Equipment has a reference book. Why not business processes.
For the rest of the article, ( limit 2 requests per month), click on the following link: http://stevensci.com/pages/infoform.html Fill in your information and type in "The Benefits of Defining and Documenting Your Management Processes" and we will send it to your email address within 2 working days. For a sample of a Construction Company Management Manual, please add the words "sample manual page"
This and other management information are part of our 400+ page book - to be published September 27, 2006 by McGraw-Hill Inc. "Managing a Construction Firm on Just 24 Hours a Day”. It includes 170 best Practices Used in Construction Contracting with over 100 illustrations and examples. We include a Free CD of 60 Excel Templates when you buy a book from our website. We also include our library of forms.
See our secure Miva / EarthLink bookstore: http://stevensci.com/Merchant2/merchant.mvc?Screen=CTGY&Store_Code=SCII&Category_Code=BCF24
We will also offer Computer Based Training Programs this fall.
Matt Stevens is a management consultant who works only with construction contractors. He has performed training and business consultation for the contracting community since 1994. Matt can be reached at mstevens@stevensci.com.
Search Terms: Flow chart, business process, Rummler Brache
Posted by Matt Stevens at June 18, 2005 08:27 AM
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Please send sample manual page and any other references regarding this topic.
Please accept our heartfelt appreciation for your assistance.
Posted by: Aaron H Gropper at September 1, 2005 04:22 PM